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Your terms and conditions of use


It is necessary to register.

 

IMPORTANT: Your personal information is always kept with the utmost security and confidentiality.

All shipments are made with Fedex, UPS, Chrono Express, Correos

Delivery costs are calculated in the last step before confirming your order

 

How to buy

1. Once you have selected the product you are looking for, all you have to do is press the button which appears on the card of each product to add it to your shopping basket. Remember that you will always be able to erase it if you don’t want to buy it in the end.

To add more products, press the button "continue shopping".

To finish your shopping, press "Place order".

2. You will see the shipping costs on the following screen and you will be able to choose the form of payment you wish: card, Paypal, check or bank transfer

Once you have confirmed the form of payment, press the "Accept" button to conclude the order.

At that moment you will have authorized Maestrovargas.com to process payment of your order and you will receive an e-mail with the data of your order

 

If you choose the card option, a form will automatically appear to you where you must enter the data necessary to place your order. Flamenco-world.com accepts payment with Visa, MasterCard and American Express cards. There is no minimum order for payment by card.

If you choose the transfer option, the information necessary to carry out the transaction will automatically appear to you. Please don’t forget to indicate your name and order number when making the bank transfer.

If you choose the check option, once you have finished your purchase, the address where you have to send the check will appear to you. Remember to indicate your order number on the check.

If you choose the Paypal option: If you are registered in the Paypal system, you may place your order with this form of payment. All you have to do is follow the Paypal system’s instructions which will appear on the screen.

Once you have confirmed the form of payment, press the "Accept" button to conclude the order

A page will appear confirming to you that your order has been placed correctly, as well as your order number.

It is important to keep that number for any consultation or claim you wish to make about your order. Moreover, you will receive an e-mail confirming the data of your order

When your order leaves our warehouse, we will again send you an e-mail with all the data of the shipment.

If you have any doubts, don’t hesitate to contact our customer service department:

Phone: + (34) 91 559 27 61 / Email: cliente@maestrovargas.com

How to pay

 

You may choose between credit card, Paypal, check or bank transfer

Credit cards: Maestrovargas.com accepts payment with Visa, MasterCard and American Express cards. There is no minimum order for payment by card.

Checks: You can send us a check from any bank in the world, in your own country’s currency. The amount written down must be the equivalent of the quantity in Dollars, Yen or Euros which appears on your order.

As soon as we receive bank notification confirming your check, we will process the order. Please, don’t forget to indicate your name and order number. It is preferable for you to also send us a print-out of your order to facilitate the process.

You must send your check to:

VARGAS & GUIU S.L.
Plaza de la Villa, 1
28005 Madrid 
Spain

Transfer: As soon as we receive notification of the transfer, we will process the order. Please don’t forget to indicate your name and order number when making the transfer.

Data for the bank transfer:

MAESTRO VARGAS/VARGAS & GUIU S.L
Bank: Caixa
Address: Arenal 24. 28013 Madrid. Spain.
SWIFT Code:CAIXESBBXXX

Account number:
2100 1579 84 0200177744 - IBAN ES892100 1579 84 0200177744

Paypal: If you are registered in the Paypal system, you may place your order with this form of payment.

Security

maestrovargas.com guarantees that every transaction it processes is 100% secure; extras will never be charged to your card.

All the information you provide to us during the purchasing process is computerized and is regulated by the current corresponding legislation.

The transmission of all personal data is carried out through a secure environment, with a secure server in which the information is encrypted, impeding any unauthorized access to it.

 

Shipment of your order. Shipping costs and delivery periods

How to know the shipping costs?

Follow the steps to place an online order and choose the products you wish to buy. In the last step, once you have written your full address, the online system calculates the shipping costs. Once you have seen the shipping costs, you may still erase your order without any obligation to buy.

All orders are sent by courier service (Fedex, Chrono Express, UPS, Correos) at rates even more economical than conventional post and always cheaper than the ones you would pay if you yourself had the shipment sent by courier. Every shipment must be signed for upon delivery and they are all guaranteed.

The approximate delivery periods of the orders vary depending on the destination. The delivery period in Spain and Europe is 1-2 working days, in the rest of the world it is 2 to 4 working days. Remember that maestrovargas.com’s headquarters is in Spain.

The shipping costs of each order are calculated in the last step before confirming the order, since this cost depends on the weight of the order and the place of shipment.

You will always be able to check your shipping costs before confirming the order.

Online tracking
On every order we will inform you of the tracking number with which you will be able to consult the courier service’s systems on the Internet to know where your shipment is at any given moment.

 

Customs and taxes

Orders for addresses within the European Union have no additional charges in any case.

Orders shipped to addresses outside of the European Union (and Canary Islands) may have an extra charge of Customs taxes in certain cases. This additional charge corresponds to the import taxes stipulated in the prevailing legislation in each country and varies depending on the country, the type of product and the total price of the order received.

maestrovargas.com does not take charge of the amount to be paid in Customs.

The information about each country’s legislation is available at the Customs Agency corresponding to the postal address where the order is shipped to.

 

How to cancel or return your order?

maestrovargas.com (Vargas&Guiu SL. CIF: B84855915) guarantees 100% the return of faulty products or those damaged during shipment. Any faulty or damaged product may be returned for its replacement if we are so notified within 15 days of its delivery.

Before carrying out any return, you must inform of it through e.mail. If you must send us the product in the end, include the bill and an explanation of the reason for returning it.

The replacement of damaged or faulty products is free of charge. maestrovargas.com will reimburse you for the costs of returning faulty articles and articles sent by error.

All returns must be sent to the following address:

Vargas&Guiu
Plaza de la Villa, 1
28005 Madrid 
Spain

IMPORTANT: Remember to write the name of the sender and order number on the outside of the package.

Maestro Vargas will not refund payment or carry out any new delivery of merchandise until it has verified the reception and state of the packaging and accessories of the item to be returned or exchanged in our warehouses. The price to be refunded is the one originally appearing on the order.

 

Purchase conditions

All the purchases which are made at maestrovargas.com (Vargas&Guiu SL. CIF: B84855915) are subject to the general purchase conditions explained in the present document.

The sales carried out are distance sales regulated by the corresponding Spanish legislation.

maestrovas.com has its registered office at plaza de la villa 1.28005 Madrid. Spain

 

Currency

Charging to credit cards is always carried out in Euros as a base reference, but in the customer’s bank account it will always appear reflected in its currency. Therefore, in the case of customers from outside of the European Union, cases may arise where a slight variation (in the customer’s favor or in the seller’s favor) may appear due to the fluctuation of the exchange rate at the moment when the amount is charged to his or her account. This variation will generally be a few cents.

Maestrovargas.com is in English, Spanish and French with an identical catalogue. If you wish to change languages, you can click on the top-right part of the screen.
Forms of payment

You may choose between credit card, Paypal, check or bank transfer


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